5/17/2023 0 Comments Horizon nj healthWe are adding new functionalities to our app monthly and totally understand your frustration of not seeing Payment center. We are in the process of releasing the Bill Pay functionality through the HorizonBlue app. I feel as if this could be a great app and I would use it more then the online mobile app if the app wasn’t flawed as much. Also, how do I enter in a question I have for the FAQ board if there is no place for me to search/ask a question about anything? I just see the top asked questions (which was not a lot), and nothing I’m looking for. If there is a way to pay my bill through the app, please someone let me know, cause I googled it and it kept coming back with results for the online site. Why make an app but not include the payment center. It’s as if you have everything I need so far, except the payment center. This is an opportunity of a lifetime to see how an organization is built. Job Summary: Horizon is hiring for interns in Behavioral Health who are interested in learning all about Managed Care and being part of a new and existing startup company. I notice there was an app so I downloaded it thinking I could go to payment center to make a payment. Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. I just installed the app today because the online mobile site wasn’t loading and showing an error message. Representing and strengthening Safety Net Health Plans, working with low-income, vulnerable populations. We do agree with your suggestion and are looking into adding some of the functionality available through the member portal to the mobile app. Thanks for taking the time to detail your feedback. Please look into this issue because this really is a great app. On the laptop, I was able to fill out much more information, upload my documents, and confirm my billing. When compared to the computer version, the laptop version of the website is much simpler and easier to use. I tried deleting and reinstalling the app, updating it, and restarting it but still I could not get to the proper page I needed to be. After inputting your name, allergies, and any medication you may be on, the app takes you directly to the waiting room to see the doctor. After the first initial step where you fill out your medical history, it does not lead you any further to billing, etc. Yesterday, I desperately needed to talk to a doctor but could not proceed with anyone because the app did not let me do all the steps when filling out my information so I could not upload necessary documentation. I would give the app 5 stars but I believe there is a glitch on the iPhone app that doesn’t allow you to upload your pictures/documents before conferencing with a doctor. I think the nurse chats and telehealth video conferences with the docs are awesome features (especially now with COVID). The app is super convenient and great to use.
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